Privacy Policy

Last updated: January 2025

SYMPTIA (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

• Account Information: Email address and authentication data when you sign in.
• Usage Data: Pages visited, features used, and general interaction data.
• Chat Inputs: Messages you submit to the chat assistant.

2. Medical Disclaimer

SYMPTIA provides educational information only. We do not store medical records, do not diagnose conditions, and do not provide medical treatment.

3. How We Use Information

• To operate and improve the service
• To provide personalized features
• To manage subscriptions and billing
• To ensure security and prevent abuse

4. Third-Party Services

We use trusted third parties including:

• Supabase (authentication & database)
• Stripe (payments)
• AI providers for chat responses

5. Data Retention

We retain data only as long as necessary to operate the service or comply with legal obligations.

6. Your Rights

• Request access or deletion of your data
• Opt out of communications
• Close your account at any time

7. Security

We implement reasonable security measures, but no system is 100% secure.

8. Contact

Questions? Email us at privacy@symptia.com